Conference workshop abstract

Bridging the Gap: Academic and Industrial Research in Dialog Technologies

In the past decade, we have seen a rapid increase of dialog systems in various industrial applications, including telephone-based services, in-car interaction systems, internet-based customer support, talking characters in computer games, and mobile devices. Industry-driven standards, such as VoiceXML, are also becoming popular. While there has been an increased amount of effort in dialog technology research in the academic world, progress from such academic research has not benefited the real world applications to a satisfactory extent. The purpose of this one day workshop is to provide a forum to bring industrial and academic researchers together to share their experiences and visions in the dialog technology development, and to identify topics that are of interest to both camps.