Restaurant Chains
There has been a remarkable increase in the number and size of restaurant chains. A modem variation on the lunch counter is the fast food operation. Fast foods are those which can be prepared, served, and eaten quickly; probably the most typical fast food is the hamburger and pizza. Burger and pizza chains have been the fastest growing type of restaurant chain, particularly in the United States.
Hamburger chains are me largest segment in the market, followed by pizza chains. Competition is particularly intense in the sandwich market which accounts for more than 40 per cent of sales by restaurant chains.
It appears that large restaurant chains are following two commercial strategies: on the one hand, the short-term strategy is to bring down prices by reducing margins in order to maintain and capture market share; on the other, the long-term strategy concentrates on offering services in the evening, with a greater added value. Furthermore, restaurant chains are diversifying into the pizza sector which has grown considerably since 1990.
Large hotel chains not only possess the know-how, they have also established vast marketing networks throughout the world. By developing high-quality tourism in the area, the international tourism chains have created conditions for local chains to develop and also to become international.
(adapted from International Tourism)
Notes:
perishability; perishable - утрата качества и других товарных свойств
complementary - дополнительный, добавочный
complimentary ticket - пригласительный билет
homogeneous - однородный, обладающий сходными свойствами
economies of scale - экономия на масштабах: снижение накладных расходов при значительных размерах предприятия
franchiser - компания, которая выдает лицензию на производство или продажу своей продукции
franchisee - компания, которая получает франшизу, т. е. право на производство или продажу продукции другой компании
to exert control - осуществлять контроль
insignia - знаки отличия, знаки различия, эмблема
membership fee - членские взносы
Task 1. Answer the questions.
What characteristics are associated with accommodation?
What contributes to the success of international tourism?
How are forms of accommodation classified?
Why is the accommodation market so competitive?
How does a hotel differ from other forms of lodgings?
What are the advantages of hotel consortia?
In what way do hotel chains differ from independent hotels?
What is hotel franchising?
How does hotel franchising benefit the franchiser?
What other tourism lodgings does the text mention?
What does it say about second homes?
What are their economic benefits?
What are the benefits of the franchisee?
What is timeshare?
Why is the system very cost-effective?
What do you know about furnished rented accommodation?
Why are rural cottages becoming more and more popular?
What forms of lodging are very popular in Great Britain?
What does social accommodation include?
What kind of catering service has become widely spread all over the world? Why?
Task 2. Sum up the key issues in the text.
Task 3. Comment on the following issues.
What kinds of accommodation for tourists are there in Russia?
What sectors of accommodation facilities are developing very fast in Russia? Why?
What are the economic benefits of tourist accommodation sector for the Russian people?
Do you know what kinds of problems there are in the hotel industry?
What do you know about the quality of hotel and catering service in Russia? What are the ways of dealing with these problems?
- Федеральное агентство по образованию
- Unit I the tourist industry step 1 Vocabulary list
- Step 2 Introductory text
- Step 3 Reading and translation the tourist industry
- Step 4 Vocabulary practice
- Step 5 Developing reading skills
- The Domestic Visitor
- The International Visitor
- Classification of International Visitors
- The International Tourist
- The Excursionist or the Same-Day Visitor
- Travel Motivation
- Climate
- Personal Motives
- International Tourism Trends
- Step 6 Test tasks
- Unit II working in tourism step 1 Vocabulary list
- Step 2 Introductory text
- Step 3 Reading and translation careers in tourism
- Step 4 Vocabulary practice
- Step 5 Developing reading skills
- Step 6 Test tasks
- Unit III travel agents step 1 Vocabulary list
- Step 2 Introductory text
- Step 3 Reading and translation the retail travel agent
- Step 4 Vocabulary practice Two-Part Verbs
- Step 5 Developing reading skills
- Travel agents try not to miss internet boat Online Booking Threatens Traditional High Street Outlets
- Step 6 Test tasks
- Unit IV tour operators step I Vocabulary list
- Step 2 Introductory text
- Step 3 Reading and translation tour operators
- Step 4 Vocabulary practice
- Hotel contracting
- When the welcome is frosty
- Step 5 Developing reading skills
- Tour guides
- Step 6 Test tasks
- Unit V tourist promotion step 1 Vocabulary list
- Step 2 Introductory text
- Step 3 Reading and translation tourist promotion
- Step 4 Vocabulary practice
- Step 5 Developing reading skills
- Promotional tools
- Brochures
- Main Target Markets
- Making Brochure Work
- Copywriting
- Grab Attention by Direct Addressing
- Some Copywriting Hints
- Step 6 Test tasks
- Unit VI tourist attractions and entertainment
- Step 1 Vocabulary list
- Step 2 Introductory text
- Step 3 Reading and translation
- Tourist attractions and entertainment
- Step 4 Vocabulary practice
- Compound Nouns
- Step 5 Developing reading skills
- How disney does it
- Unit VII tourism and transporattion
- Step 1 Vocabulary list
- Step 2 Introductory text
- Step 3 Reading and translation
- Tourism and transportation
- Step 4 Vocabulary practice
- Sail away
- Imagine that you recently accompanied a group
- 4.1 Put the words in the right order to make correct sentences.
- 4.2. Put the underlined words into the correct order.
- 4.3. Join the verbs and prepositions and make phrasal verbs to replace the words underlined in the sentences below.
- Step 5 Developing reading skills
- Air transport and tourism
- Cost Structures of Airline Companies
- Direct Operating Costs
- Indirect Operating Cost
- General and Administration Costs
- Labour Costs
- International tourism development: problems of equipment and infrastructure
- Ground and Station Equipment and Hospitality Services
- Air Fare Tariffs
- Step 6 Test tasks
- Unit VIII accommodations and catering
- Step 1 Vocabulary list
- Step 2 Introductory text
- Step 3 Reading and translation
- Accommodations and catering
- Step 4 Foodservice
- Step 5 Vocabulary practice
- Adjectives and Word Order
- Step 6 Developing reading skills the hotel trade in the world
- Hotel Consortia
- Integrated Hotel Chains
- Hotel Franchising
- Tourism lodgings
- Second Homes Wholly Owned by Tourists
- Second Homes with Shared Collective Services
- Timeshare
- Furnished Rented Accommodation
- Seasonally Rented Furnished Accommodation
- Cottages and Farmhouse Accommodation
- Guest Lodgings
- Social Accommodation
- Restaurant Chains
- Step 7 Test tasks
- Unit IX regulation, research and development in tourism step 1 Vocabulary list
- Step 2 Introductory text
- Step 3 Reading and translation regulation, research and development in tourism
- Step 4 Vocabulary practice british and american usage
- Step 5 Developing reading skills
- When the heat is on
- Overseas markets
- External Influences on International Travel to Britain
- Step 6 Test tasks
- Unit X environmental tourism step 1 Vocabulary list
- Step 2 Introduction
- Step 3 Reading and translation the environmental tourist How to Be an Ecofriendly Tourist in the Alps
- Step 4 Vocabulary practice - Reporting verbs
- Step 5 Developing reading skills
- Does tourism ruin everything that it touches?
- A Brief History of Tourism
- Tourism Today
- The Future of Tourism
- Step 6 Test tasks
- Unit XI business travel step 1 Vocabulary list
- Step 2 Introductory text
- Step 3 Reading and translation business travel
- Step 4 Vocabulary practice
- 4.1. Match the verbs in a with the noun phrases in в to make expressions which are often used in meetings.
- 4.2. Match the adjectives in a with the nouns in b. Use a dictionary, if necessary.
- 4.3. Use the expressions from 4.2 (above) in the sentences.
- 4.4. This is an extract from a meeting about tourism in Goa. Fill in the gaps with expressions from 4.1.
- 5.1. Match the words on the left to the words on the right to make noun collocations and use the collocations in the sentences.
- 5.2. Link the adjectives with the nouns to complete the definitions below
- Step 5 Developing reading skills
- Travellers’ tips
- 4.1. Choose a title for the article:
- 4.2. Sentences a-e have been removed from the text. Match them to the correct boxes:
- Step 6 Test tasks
- The international executive lounge club
- Unit XII customer relations in tourism step 1 Vocabulary list
- Step 2 Introductory text
- Step 3 Reading and translation customer relations in tourism
- Step 4 Vocabulary practice
- An unfortunate incident at ridgeway tours
- Step 5 Developing reading skills handling a complaint
- 5.1. When It Pays to Complain
- 5.2. Dear Travel Agent, Please Stop the Cows Staring at me...
- Step 6 Test tasks
- Турфирма с грязными руками
- Ленивого «кинуть» легко
- Готовьте компромат
- Contents