Step 4 Vocabulary practice
Task 1. Look at the adjectives below. Which, in your opinion, describe the personal qualities that people working with the public should possess?
ambitious; clever; disorganised; efficient; helpless; honest; motivated; sensible; sensitive; shrewd; thoughtful; timid; trustworthy; zealous
Task 2. What sort of person are you?
tidy; sympathetic; experienced; capable; organised; professional; responsible; friendly; efficient; polite; patient; motivated
Unfortunately, some people are not like that. Use these prefixes to describe people who behave in the opposite way: in-; ir-; im-; un-; dis-
Use other prefixes to form the opposite of all these verbs:
behave | direct | treat |
interpret | quote | calculate |
manage | hear | understand |
Task 3. Someone who knows a lot about a subject is well-informed:
Add ‘well-’ or ‘self-’ as a prefix to the following adjectives to show a positive quality.
__-behaved __-mannered __-reliant
__-confident __-possessed __-assured
__-organised __-intentioned
Task 4. Read the text and find the words that mean
not enough or not good enough;
uninterested;
new to the job;
not polite.
- Федеральное агентство по образованию
- Unit I the tourist industry step 1 Vocabulary list
- Step 2 Introductory text
- Step 3 Reading and translation the tourist industry
- Step 4 Vocabulary practice
- Step 5 Developing reading skills
- The Domestic Visitor
- The International Visitor
- Classification of International Visitors
- The International Tourist
- The Excursionist or the Same-Day Visitor
- Travel Motivation
- Climate
- Personal Motives
- International Tourism Trends
- Step 6 Test tasks
- Unit II working in tourism step 1 Vocabulary list
- Step 2 Introductory text
- Step 3 Reading and translation careers in tourism
- Step 4 Vocabulary practice
- Step 5 Developing reading skills
- Step 6 Test tasks
- Unit III travel agents step 1 Vocabulary list
- Step 2 Introductory text
- Step 3 Reading and translation the retail travel agent
- Step 4 Vocabulary practice Two-Part Verbs
- Step 5 Developing reading skills
- Travel agents try not to miss internet boat Online Booking Threatens Traditional High Street Outlets
- Step 6 Test tasks
- Unit IV tour operators step I Vocabulary list
- Step 2 Introductory text
- Step 3 Reading and translation tour operators
- Step 4 Vocabulary practice
- Hotel contracting
- When the welcome is frosty
- Step 5 Developing reading skills
- Tour guides
- Step 6 Test tasks
- Unit V tourist promotion step 1 Vocabulary list
- Step 2 Introductory text
- Step 3 Reading and translation tourist promotion
- Step 4 Vocabulary practice
- Step 5 Developing reading skills
- Promotional tools
- Brochures
- Main Target Markets
- Making Brochure Work
- Copywriting
- Grab Attention by Direct Addressing
- Some Copywriting Hints
- Step 6 Test tasks
- Unit VI tourist attractions and entertainment
- Step 1 Vocabulary list
- Step 2 Introductory text
- Step 3 Reading and translation
- Tourist attractions and entertainment
- Step 4 Vocabulary practice
- Compound Nouns
- Step 5 Developing reading skills
- How disney does it
- Unit VII tourism and transporattion
- Step 1 Vocabulary list
- Step 2 Introductory text
- Step 3 Reading and translation
- Tourism and transportation
- Step 4 Vocabulary practice
- Sail away
- Imagine that you recently accompanied a group
- 4.1 Put the words in the right order to make correct sentences.
- 4.2. Put the underlined words into the correct order.
- 4.3. Join the verbs and prepositions and make phrasal verbs to replace the words underlined in the sentences below.
- Step 5 Developing reading skills
- Air transport and tourism
- Cost Structures of Airline Companies
- Direct Operating Costs
- Indirect Operating Cost
- General and Administration Costs
- Labour Costs
- International tourism development: problems of equipment and infrastructure
- Ground and Station Equipment and Hospitality Services
- Air Fare Tariffs
- Step 6 Test tasks
- Unit VIII accommodations and catering
- Step 1 Vocabulary list
- Step 2 Introductory text
- Step 3 Reading and translation
- Accommodations and catering
- Step 4 Foodservice
- Step 5 Vocabulary practice
- Adjectives and Word Order
- Step 6 Developing reading skills the hotel trade in the world
- Hotel Consortia
- Integrated Hotel Chains
- Hotel Franchising
- Tourism lodgings
- Second Homes Wholly Owned by Tourists
- Second Homes with Shared Collective Services
- Timeshare
- Furnished Rented Accommodation
- Seasonally Rented Furnished Accommodation
- Cottages and Farmhouse Accommodation
- Guest Lodgings
- Social Accommodation
- Restaurant Chains
- Step 7 Test tasks
- Unit IX regulation, research and development in tourism step 1 Vocabulary list
- Step 2 Introductory text
- Step 3 Reading and translation regulation, research and development in tourism
- Step 4 Vocabulary practice british and american usage
- Step 5 Developing reading skills
- When the heat is on
- Overseas markets
- External Influences on International Travel to Britain
- Step 6 Test tasks
- Unit X environmental tourism step 1 Vocabulary list
- Step 2 Introduction
- Step 3 Reading and translation the environmental tourist How to Be an Ecofriendly Tourist in the Alps
- Step 4 Vocabulary practice - Reporting verbs
- Step 5 Developing reading skills
- Does tourism ruin everything that it touches?
- A Brief History of Tourism
- Tourism Today
- The Future of Tourism
- Step 6 Test tasks
- Unit XI business travel step 1 Vocabulary list
- Step 2 Introductory text
- Step 3 Reading and translation business travel
- Step 4 Vocabulary practice
- 4.1. Match the verbs in a with the noun phrases in в to make expressions which are often used in meetings.
- 4.2. Match the adjectives in a with the nouns in b. Use a dictionary, if necessary.
- 4.3. Use the expressions from 4.2 (above) in the sentences.
- 4.4. This is an extract from a meeting about tourism in Goa. Fill in the gaps with expressions from 4.1.
- 5.1. Match the words on the left to the words on the right to make noun collocations and use the collocations in the sentences.
- 5.2. Link the adjectives with the nouns to complete the definitions below
- Step 5 Developing reading skills
- Travellers’ tips
- 4.1. Choose a title for the article:
- 4.2. Sentences a-e have been removed from the text. Match them to the correct boxes:
- Step 6 Test tasks
- The international executive lounge club
- Unit XII customer relations in tourism step 1 Vocabulary list
- Step 2 Introductory text
- Step 3 Reading and translation customer relations in tourism
- Step 4 Vocabulary practice
- An unfortunate incident at ridgeway tours
- Step 5 Developing reading skills handling a complaint
- 5.1. When It Pays to Complain
- 5.2. Dear Travel Agent, Please Stop the Cows Staring at me...
- Step 6 Test tasks
- Турфирма с грязными руками
- Ленивого «кинуть» легко
- Готовьте компромат
- Contents