Step 4 Vocabulary practice
Task 1. Check up the words in the dictionary and match the qualities with these definitions.
articulate 4) diplomatic 7) optimistic
numerate 5) considerate 8) dynamic
enthusiastic 6) computer-literate 9) accurate
10) energetic
is able to use infonnation technology;
thinks of other people’s feelings;
is discreet and tactful in delicate situations;
shows a lot of enthusiasm and energy;
is good with figures;
can speak fluently;
is precise, pays attention to detail;
feels confident about the future.
Make a list of qualities you think are most important for anybody working in tourism. Mark the qualities you think you have, make a list of your good points.
Task 2. Words with meaning of remuneration.
Remuneration - вознаграждение; оплата; заработная плата, компенсация
Match the words below with the definitions.
salary 4) commission 7) tip
bonus 5) overtime 8) perks
wages 6) fee
the extra things, such as luncheon vouchers or free medical insurance, over and above the basic pay;
small sum of money given to reward the sendees of people like waiters or taxi drivers;
money paid every month, but referred to as annual earnings paid to professional and managerial staff;
money paid to a professional person, e. g. a doctor or lawyer for advice given;
money paid to a manual worker, usually calculated hourly and paid weekly;
money added to pay, usually as a reward for good work;
money that is paid for extra hours of work;
money earned as a proportion of the goods or services sold by an individual.
Task 3. Fill in the gaps with a word from task 2.
She left school without any qualifications, then got a factory job, but the__weren’t very good.
he basic remuneration isn’t high but she earns 15%__on every tour
she sells.
The salary is not exceptional but the__include the use of a car and
subsidised accommodation.
The consultants charged us a__of £2,000 for an hour’s work.
The starting__is £35,000 per annum rising to £40,000 after two years.
We gave the guide a good__because she made the visit so interesting.
The company paid each employee a £250 Christmas__as profits had
never been so high.
If they work on Sunday they get__which is double their usual rate of pay.
Task 4. Read the passage in which Mary Bright talks about her job.
I work for a large tour operator, and part of my job is to try out new holiday destinations, cruises and so on. The best thing about my job is that I get the chance to travel abroad, and I also meet new people, which I think is fantastic. Tve been on lots of trips, but my favourite one last year was a river cruise down the Nile to Kornak - I think ancient Egypt is so fascinating.
Normally 1 don’t really look forward to going on cruises because I get so seasick, but I find flying OK most of the time. The only time I don’t is when I have to go on really long flights - and I can tell you, going from Madrid to Australia is terrible!
Write sentences about her likes and dislikes using the verbs: love; interested; dislike; not mind; hate.
e.g. (love) She loves travelling abroad.
Now write a short paragraph about your likes and dislikes and a holiday job you would like to take.
- Федеральное агентство по образованию
- Unit I the tourist industry step 1 Vocabulary list
- Step 2 Introductory text
- Step 3 Reading and translation the tourist industry
- Step 4 Vocabulary practice
- Step 5 Developing reading skills
- The Domestic Visitor
- The International Visitor
- Classification of International Visitors
- The International Tourist
- The Excursionist or the Same-Day Visitor
- Travel Motivation
- Climate
- Personal Motives
- International Tourism Trends
- Step 6 Test tasks
- Unit II working in tourism step 1 Vocabulary list
- Step 2 Introductory text
- Step 3 Reading and translation careers in tourism
- Step 4 Vocabulary practice
- Step 5 Developing reading skills
- Step 6 Test tasks
- Unit III travel agents step 1 Vocabulary list
- Step 2 Introductory text
- Step 3 Reading and translation the retail travel agent
- Step 4 Vocabulary practice Two-Part Verbs
- Step 5 Developing reading skills
- Travel agents try not to miss internet boat Online Booking Threatens Traditional High Street Outlets
- Step 6 Test tasks
- Unit IV tour operators step I Vocabulary list
- Step 2 Introductory text
- Step 3 Reading and translation tour operators
- Step 4 Vocabulary practice
- Hotel contracting
- When the welcome is frosty
- Step 5 Developing reading skills
- Tour guides
- Step 6 Test tasks
- Unit V tourist promotion step 1 Vocabulary list
- Step 2 Introductory text
- Step 3 Reading and translation tourist promotion
- Step 4 Vocabulary practice
- Step 5 Developing reading skills
- Promotional tools
- Brochures
- Main Target Markets
- Making Brochure Work
- Copywriting
- Grab Attention by Direct Addressing
- Some Copywriting Hints
- Step 6 Test tasks
- Unit VI tourist attractions and entertainment
- Step 1 Vocabulary list
- Step 2 Introductory text
- Step 3 Reading and translation
- Tourist attractions and entertainment
- Step 4 Vocabulary practice
- Compound Nouns
- Step 5 Developing reading skills
- How disney does it
- Unit VII tourism and transporattion
- Step 1 Vocabulary list
- Step 2 Introductory text
- Step 3 Reading and translation
- Tourism and transportation
- Step 4 Vocabulary practice
- Sail away
- Imagine that you recently accompanied a group
- 4.1 Put the words in the right order to make correct sentences.
- 4.2. Put the underlined words into the correct order.
- 4.3. Join the verbs and prepositions and make phrasal verbs to replace the words underlined in the sentences below.
- Step 5 Developing reading skills
- Air transport and tourism
- Cost Structures of Airline Companies
- Direct Operating Costs
- Indirect Operating Cost
- General and Administration Costs
- Labour Costs
- International tourism development: problems of equipment and infrastructure
- Ground and Station Equipment and Hospitality Services
- Air Fare Tariffs
- Step 6 Test tasks
- Unit VIII accommodations and catering
- Step 1 Vocabulary list
- Step 2 Introductory text
- Step 3 Reading and translation
- Accommodations and catering
- Step 4 Foodservice
- Step 5 Vocabulary practice
- Adjectives and Word Order
- Step 6 Developing reading skills the hotel trade in the world
- Hotel Consortia
- Integrated Hotel Chains
- Hotel Franchising
- Tourism lodgings
- Second Homes Wholly Owned by Tourists
- Second Homes with Shared Collective Services
- Timeshare
- Furnished Rented Accommodation
- Seasonally Rented Furnished Accommodation
- Cottages and Farmhouse Accommodation
- Guest Lodgings
- Social Accommodation
- Restaurant Chains
- Step 7 Test tasks
- Unit IX regulation, research and development in tourism step 1 Vocabulary list
- Step 2 Introductory text
- Step 3 Reading and translation regulation, research and development in tourism
- Step 4 Vocabulary practice british and american usage
- Step 5 Developing reading skills
- When the heat is on
- Overseas markets
- External Influences on International Travel to Britain
- Step 6 Test tasks
- Unit X environmental tourism step 1 Vocabulary list
- Step 2 Introduction
- Step 3 Reading and translation the environmental tourist How to Be an Ecofriendly Tourist in the Alps
- Step 4 Vocabulary practice - Reporting verbs
- Step 5 Developing reading skills
- Does tourism ruin everything that it touches?
- A Brief History of Tourism
- Tourism Today
- The Future of Tourism
- Step 6 Test tasks
- Unit XI business travel step 1 Vocabulary list
- Step 2 Introductory text
- Step 3 Reading and translation business travel
- Step 4 Vocabulary practice
- 4.1. Match the verbs in a with the noun phrases in в to make expressions which are often used in meetings.
- 4.2. Match the adjectives in a with the nouns in b. Use a dictionary, if necessary.
- 4.3. Use the expressions from 4.2 (above) in the sentences.
- 4.4. This is an extract from a meeting about tourism in Goa. Fill in the gaps with expressions from 4.1.
- 5.1. Match the words on the left to the words on the right to make noun collocations and use the collocations in the sentences.
- 5.2. Link the adjectives with the nouns to complete the definitions below
- Step 5 Developing reading skills
- Travellers’ tips
- 4.1. Choose a title for the article:
- 4.2. Sentences a-e have been removed from the text. Match them to the correct boxes:
- Step 6 Test tasks
- The international executive lounge club
- Unit XII customer relations in tourism step 1 Vocabulary list
- Step 2 Introductory text
- Step 3 Reading and translation customer relations in tourism
- Step 4 Vocabulary practice
- An unfortunate incident at ridgeway tours
- Step 5 Developing reading skills handling a complaint
- 5.1. When It Pays to Complain
- 5.2. Dear Travel Agent, Please Stop the Cows Staring at me...
- Step 6 Test tasks
- Турфирма с грязными руками
- Ленивого «кинуть» легко
- Готовьте компромат
- Contents